Shipping policy

Shipping Policy – Zayluxe Care

At Zayluxe Care, we are dedicated to delivering premium beauty and wellness products to your doorstep with speed, care, and reliability. Please read our shipping policy to understand how we manage and fulfill orders.

🚚 Order Processing

Orders are processed within 1–2 business days (excluding weekends and public holidays).

Once your order is shipped, you will receive a confirmation email/SMS along with tracking information.

📦 Shipping Options (Pakistan-Wide)

Shipping Method    Delivery Time    Charges

Standard Shipping    2 – 3 business days    PKR 200
Free Shipping Offer    On orders above PKR 2,500    Absolutely Free

> Note: Delivery timelines may vary depending on your city, weather, or courier delays.

 

💳 Cash on Delivery (COD)

COD is available nationwide.

Please ensure your contact number and address are entered correctly for a smooth delivery process.

🔍 Tracking Information

Once your order has been dispatched, a tracking number will be shared with you. You can track your parcel through our partnered courier service's website or app.

⚠ Incorrect Address Disclaimer

Zayluxe Care is not responsible for orders that are delayed or lost due to incorrect shipping details provided by the customer. Always double-check your address and contact number before placing an order.

⏱ Possible Delivery Delays

We do our best to deliver on time, but delays may occur due to:

Public holidays or weekends

Weather conditions

Courier delays or strikes

Remote or hard-to-reach locations

We appreciate your understanding and patience during such times.